F.A.Q.

About Konchef

  • What is Konchef?

    Konchef is a new meal kit provider that allows you to choose a meal and have its ingredients delivered straight to you, ready to cook. To know more about the company, how the concept was formed, the team and the partners, go to the “about us” section.

  • Where are you located?

    We operate from the Beirut Digital District, Bashura.

  • Where do you get your recipes from?

    We have a network of trusted local and international chefs who supply us with new recipes every week.

  • Why aren't all your recipes Lebanese?

    One of our promises is to allow customers to discover new international recipes and learn new cooking techniques?

  • Why should I utilize Konchef’ services?

    There are a lot of benefits to employ our menus. Here are the most important: - No shopping hassle - Fresh pre-portioned ingredients - No more food waste - New cooking techniques - International cuisine discovery - Chef quality dishes - A taste of adventure - A taste of proudness - A sprinkle of fun - And culinary experience involving the five senses and bringing your loved ones together for a home-cooked meal, cooked with love rather than a headache

Suppliers

  • Are the ingredients fresh?

    Definitely. We promise to provide you with ingredients directly sourced from our farmers at your doorstep on the same day.

  • Where do your ingredients come from?

    We have several suppliers depending on the ingredients. We choose the best from each supplier to provide you with high-quality ingredients. More details about the suppliers in the following questions.

  • Who is your chicken supplier?

    We buy all our chicken from the Lebanese premium Lebanese supplier, Shuman.

  • Is your meat Halal?

    Yes, sure!

  • Where do you buy vegetables?

    We buy vegetables directly from trusted farmers across the Lebanese territories.

Orders

  • What is a “Konchef Box”?

    It is a meal-kit box that contains ingredients for a specific recipe with enough quantities for 2 people.

  • Is there a minimum order?

    Just one box. Keep in mind that one box will feed two people generously. If you are alone, plan it smartly to save money by having one portion for today's dinner and another for tomorrow's lunch.

  • What payment methods do you accept?

    You can pay cash on delivery or online using your card.

  • Can I save my credit card details for next orders ?

    Areeba does not allow us to keep your credit card details in our database. However, you can choose to save your details on Areeba's website, and it will be prompted every time you place an order without typing the details again.

Deliveries

  • Where does Konchef deliver?

    Currently, we operate in the Greater Beirut Area (from Khaldeh to Dbaye). Subscribe to our newsletter to keep track on our next delivery areas. The below map shows the exact delivery area:

  • How do you keep the boxes fresh during the delivery?

    For long delivery distances, we use thermal insulation delivery bags which guarantee the stable temperature of our ingredients. We also pack meat within ice packs to ensure that temperature will never drop during the delivery time.

Boxes

  • What’s inside a Konchef box?

    A lot of fun! Once you open the box, you will find the recipe that contains step-by-step instructions. It also includes all the ingredients needed for cooking the meal.

  • Should I have a sophisticated kitchen to cook?

    Absolutely not. All our recipes could be executed with simple cooking utensils that could be found in every house.

  • Is the box recyclable?

    Yes. All our boxes are recyclable. We can pick up your recyclable Konchef box, and we will deliver them to one of our recycling partners in Lebanon.